Request a Cost Estimate
The team at Advanced Joint & Spine Institute can calculate a cost estimate of your responsibility based on the service(s) and your insurance coverage and benefits.
The estimate will be for Advanced Joint & Spine Institute only.
The estimate will NOT include an estimate for your physician/provider, anesthesiologist, pathologist, radiologist, laboratory, or others providing services to you. You may contact Advanced Joint & Spine Institute for the contact information of these providers.
Estimates are not guarantees of cost. Your final bill will vary depending on the actual services provided and your insurance coverage.
Obtaining or requesting an estimate is not a request for an appointment or service.
Contact us to request an estimate:
Phone: (321) 710-9899
Email: scheduling@ajasio.com
Copays & Deductibles
The center requires payment of your deductible, copays and coinsurance before or on the day of your surgery. Please call our office prior to your surgery date if payment arrangements are necessary.
Prior to your surgery, you may request to receive a reasonable estimate of charges. The estimate is based upon your current insurance benefits. Post-surgery, upon request, you may request an itemized bill of charges.
About Your Bill
We will make every effort to keep this process as simple as possible. Your surgical procedure will generate several different bills from different sources:
Our bill covers the use of the facility and all necessary supplies used during your surgical procedure.
You will receive separate bills from your surgeon and anesthesiologist.
Other billable services that may be used during your surgery are laboratory and/or pathology charges, radiology and some specialty items.
Our facility works with your doctor’s office to make sure we have accurate insurance information. We will contact your insurance carrier if there is any question about your eligibility. If it is determined that you are responsible for the bill in its entirety or just a portion, we will notify you before your date of surgery to make payment arrangements. We accept cash, personal checks, Visa, MasterCard, American Express, and Discover.
For questions related to billing or collections, please contact us at 407-216-2863 ext 5587, weekdays from 7:00 am – 5:00 pm.
How to Pay Your Bill
Pay In Person
Monday-Friday, 7:00 am – 5:00 pm
Pay by Mail
Complete the form included at the bottom of your bill and return in the envelope provided.
Pay by Phone
Call 407-216-2863 ext 5587
Questions? Staff is available weekdays 7:00 am – 5:00 pm.
Insurance Plans Accepted
If you have a participating health insurance plan and provide us with your policy information, we will file your insurance claims for you. Insurance coverage, co-pays and deductibles for outpatient procedures are determined by your insurance plan and are expected at each visit. Please contact us at (321) 710 9899 if you are unsure if Advanced Joint & Spine Institute participates with your insurance plan.
Disclosure of Ownership
Your physician may have a financial interest in Advanced Joint & Spine Institute.
Financial Assistance Policy
Services may be provided in the surgery center as well as by other health care providers who may separately bill the patient and such health care providers may or may not participate with the same health insurers or HMO’s as the surgery center.
Collection Procedures
As a courtesy to our patients, we will file an insurance claim on behalf of the patient to his/her insurance plan. A patient is expected to respond to his/her insurance plan’s request for information timely, as needed, to minimize processing delays with the claim.
Patients are expected to pay their financial obligations in a timely manner including the estimated portion by the day services are received, and any remaining portion upon finalization of the claim by the payer. Unpaid claims by the payer may result in the account’s outstanding balance being fully transferred to the patient for collection.
If needed, the center will attempt to reach a patient by any method available to us to secure payment on the outstanding balance utilizing internal and external resources. If the account becomes delinquent, it may be placed with an attorney or collection agency for collection in which their fees and expenses may be the obligation of the patient.
Charity Care Policy
Advanced Joint & Spine Institute is committed to providing health care services to patients in the Orlando area regardless of their ability to pay. Learn more.